Privacy Policy

Chris Dance Cakes Ltd.
PRIVACY POLICY

Who we are:   

Chris Dance Cakes Ltd. We make bespoke cakes.

Our website address: www.chrisdancecakes.co.uk

Our email: chrisdancecakes@gmail.com

Who keeps the data? 
Our data controller can be contacted at the above.

Types of Data Collected:

Personal Data
While using our Service, we may ask to provide us with personally identifiable information that can be used to contact or identify you ('Personal Data'). Such information may include, but is not limited to:

  • Your name
  • Your Email address
  • Your Phone number
  • Your Address, Town, County, Postal code, City
  • Your bank details, only required in the event we need to refund any aspect of your order.

Cookies:
Cookies are small pieces of data stored on a user’s device.

  • We use PHP session cookies to assist in use of the website while connected
  • We use no third-party cookies to track data or pass that to other websites.

These can be deleted by the user.

Why we collect it:

  • To ensure that we can contact you in respect of your order.
  • To have your postal address to send any products you have ordered such as biscuits or cake sample tasting boxes.

How secure is the information?

Your details will be kept safely and securely on our address database. If you wish to opt out of any or all of our communications, please email chrisdancecakes@gmail.com
You can use the website contact form but need to accept the privacy policy for that.

How long we retain your data?

We only retain data until an order is complete.
Financial details by law may need to be kept for seven years for HMRC purposes.

What rights you have over your data?

You can request details of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, financial or security purposes.

How you can request to remove data?

You cannot edit data yourself.
Email chrisdancecakes@gmail.com and we can arrange for your data to be deleted.
Doing so will mean you will not receive any further communication from us.

How you can complain:

If you are not happy with how Chris Dance Cakes Ltd handle your data or you have any complaint then in the first instance you should contact the data controller by email to  chrisdancecakes@gmail.com
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office at https://ico.org.uk/concerns/